EMEA Local Her Services Consultant at SAP

SAP is the global market leader for business software and thus contributes a considerable part of the world’s economic power grid.


At SAP you get your chance to put your ideas into action with maximum impact.The EMEA DTS HUB is the team in SAP focused on customer facing technology projects. Our goal is to help our customers get the most out of their Innovation investments and to better manage their IT and data infrastructure. This team is focused on the design and build of projects covering all technology aspects of the SAP product portfolio and will therefore will have a strong grounding in the traditional SAP Applications space.

EMEA LOCAL HR SERVICES CONSULTANT

ROLE EMEA Local HR Services is responsible to resolve employee requests, consult employees and carry out operational HR administration across whole employee life cycle (parts of onboarding and termination process, contractual changes). Local HR Services Consultant cooperates closely with all other teams within HR. Services in scope are delivered onsite or remotely within EMEA. This position is based in Lagos and is assigned to cover Nigeria and the entire Africa growth countries.

EXPECTATIONS AND TASKS

• Second level support for all kind of HR inquiries coming from employees and managers in accordance with Service Level Agreements
• Keep HR Portal pages up-to-date and deliver input for HR direct knowledgebase
• Creation of HR statements
• On-boarding of new hires and related administration
• Administration of contractual changes
• Involvement in exit procedure including exit interviews
• Standard reporting including certain reports for authorities
• Support during restructurings
• Vendor interaction
• Support alignment and HR shared service migration activities
• Promotion of HR Shared Service Centre concept and support of local HR communication
• Partner with other HR Service Spe…ts in EMEA, Process Spe…ts and HR Solution Centers, HRBPs and CoEs to solve open issues and improve our services

WORK EXPERIENCE

• 2-5 years of work experience in similar role in HR
• Customer service experience
• Work experience in HR Shared Services
• Experience working in multinational company Desirable
• SAP HR system knowledge
• Experience in working in a virtual team
• Project management experience
• Customer Relationship Management system usage desirable

EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES

• Business Degree preferred
• Knowledge of employment law/ legislation
• Professional communication skills; both written and verbal
• Customer oriented
• Quality driven, analytical and problem solving skills
• Ability to work under pressure and to deadlines
• Flexible / adaptable
• Accuracy / attention to detail
• Ability to work in international teams where team members are in different locations and belong to different cultures
• Ability to plan and organize work well
• Work well on own initiative and independently without supervision, must be self driven and motivated
• Ability to work with confidential information
• Good knowledge of HR processes
• Excellent MS Office skills (Excel, Word, Outlook, PowerPoint)
• English language skills written and spoken fluently is essential

How to Apply

Interested candidate should 

Click to apply online