CUSTOMER RELATIONSHIP OFFICER, JABI

Standard Chartered Bank - Nigeria - SCB (Nigeria)

Job Description

1. Develop and execute sales program and activities to achieve the value centers sales targets

2. Provide personal financial planning services to customers as well as handle customers’ enquiries and complaints

3. Review credit applications for wealth facilities

Key Roles & Responsibilities

1. Submission of weekly and monthly sales figures and projections. Rendering SOP’s , KPI, call memos, call plans and other weekly activity reports

2. Cross selling of products and referring business opportunities to other units of the bank

Generate new business to achieve defined sales targets

.Value centre and banks overall profitability

.Customer referral to other business units

Maintain customer loyalty

Qualifications & Skills

B.Sc in any discipline with banking experience in sales and relationship management

In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required

Diversity & Inclusion

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

Company Description

Standard Chartered PLC is a leading international bank, listed on the London, Hong Kong and Mumbai stock exchanges. It has operated for over 150 years in some of the world's most dynamic markets and earns more than 90 per cent of its income and profits in Asia, Africa and the Middle East. This geographic focus and commitment to developing deep relationships with clients and customers has driven the Bank's growth in recent years.

With 1,700 offices in 70 markets, Standard Chartered offers exciting and challenging international career opportunities for around 85,000 staff. It is committed to building a sustainable business over the long term and is trusted worldwide for upholding high standards of corporate governance, social responsibility, environmental protection and employee diversity. The Bank's heritage and values are expressed in its brand promise, Here for good.

Additional Information

Type: Full-time Experience: Not Applicable Functions: General Business  Industries: Banking, Financial Services, Investment Banking  Employer Job ID:345782Job ID:3552031

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