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Standard Chartered
Bank Nigeria - We attract talented individuals. Not only can they give you the
benefit of their experience, they also reveal a closer, more personal look at
the wide range of global opportunities we offer. We strive to make Standard
Chartered a great place to work by creating an engaging, inclusive and safe
environment that rewards success and encourages employees to take control of
their personal development. At the core of the Group's people strategy is our
focus on employee engagement. Engagement is a key driver of productivity and
performance, which creates the foundation of our performance culture. We
encourage and focus on the behaviours that bring out the very best from every
employee, assessing their performance not just on results but on how those
results were achieved. To further embed these behaviours we have a remuneration
programme in place, carefully designed to incentivise our employees to live our
values every day.
Standard Chartered is committed to diversity and inclusion.
We believe that a work environment which embraces diversity will enable us to
get the best out of the broadest spectrum of people to sustain strong business
performance and competitive advantage. By building an inclusive culture, each
employee can develop a sense of belonging, and have the opportunity to maximise
their personal potential.
We are recruiting to fill the post of :
Job Title: Assistant Sales Manager
Job ID: 352107
Job Description
Develop and implement
strategies to deliver superior sales performance, lead, shape, guide,
co-ordinate and control the Direct Sales Rep sales force for the Value Stream.
Development / execution of Employee Banking strategy, sales
programs and activities to achieve the New business sales target and tracking
of sales performance from payroll products. Achievement of agreed Payroll sales
& fulfillment of payroll accounts and bundled products using the new
business sales executives.
To achieve the sales target, business strategies, design and
implement tactics agreed in annual budget plans by executing the sales business
plan of Employee Banking
To assist in developing awareness for Payroll, collaborate
with Wholesale Banking and SME Businesses to increase customer base by
leveraging on their corporate customer base.
Organize various sales initiatives e.g. seminars,
presentations, social / club engagements, sponsorships, promotions to better
position bank and increase Consumer Transactional Banking (CTB) visibility
To achieve balanced growth of the business by growing the number
and quality of Payroll accounts and products on offer to clients
To monitor acquisition, growth and relationship management
of Payroll Employers/Employees
Managing Direct Sales team leaders, increasing team
productivity and checking attrition.
To ensure effective delivery of products and services to
Payroll customers
Key Roles & Responsibilities
Accountability for the strictest compliance with internal
guidelines issued at both group and country level for sales model
classification, HR, L&C, Finance, credit and operational risk, SQ, Training
and certification
Awareness and strictest compliance of all external,
in-country, FSA regulations and other relevant Laws
Endorse/develop/support, monitor, grow DSR sales channels in
active collaboration with the businesses and relevant stakeholders.
Management of recruitment, training, maintaining and
optimising (attrition included) a team of Team leaders/Managers and Direct
Sales Representatives and maintaining complete personnel records.
Territory Management in the Direct sales environment –
market conditions, competitor analysis and activities and demographics
Comprehensive performance management on the whole channel (
People, systems & methods)
To sales manage Team Leaders and by extension DSRs providing
them with support, training, ESAU objectives, monitoring and measuring their
performance and control the payment of incentives
Ensure training standards laid down at group and country
level including those relating to compliance are met
To drive motivate and inspire Team leaders to achieve their
planned sales activities and target
Responsible for managing opportunity and risk associated
with Direct Sales
To achieve volume and value targets in order to contribute
to the overall goals of the Bank
To ensure that own area of operation is alert to money
laundering/fraudulent activities.
To adhere strictly to the Bank’s code of conduct and to
ensure that the channel similarly complies
Ensure customer service quality and complaints are handled
promptly and efficiently to the satisfaction of customers. At the same time
ensure that the process of monitoring the above is clearly defined.
Follow adequate processes in sales function and structure to
prevent mis-selling, mis-representation, fraud and adhere customer protection
principles.
Be an effective agent of change and a role model for
talented managers throughout the Bank
Ensure that effective arrangements are in place within job
holders area of business responsibility for the prevention of money laundering
in line with Group policy and standards, local legal and regulatory
requirements, based on guidance from the country MLPO. In appropriate
communication with staff, emphasize the need for all employees to know and
adhere to the money laundering guidelines
Accountability for file approval and error -free file rate
AML /KYC Clause
Ensure that you remain alert to the risk of money laundering
and assist in the Bank's efforts in combating it by adhering to the principles
in relation to: "Identifying your customer, knowing your customer,
reporting suspicions, safeguarding records and not disclosing suspicions to
customers"
Ensure that DSRs are trained in combating money laundering
Qualifications & Skills
First Degree
Seven years Banking experience
The following are compulsory
Thorough knowledge of Bank’s products and services
Sales experience a proven new business achiever
Excellent interpersonal and networking skills, internally
and externally
Strong sales and relationship building skills
Negotiation skills
Impeccable communication Skills
Assertive personality
Computer literate
Team Leader
People management skills
Application Closing Date
4th October, 2012
How To Apply
Interested and qualified candidates should:
Note: When the page opens, at the Location dropdown, select
Nigeria - SCB and click Search, then click Assistant Sales Manager
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