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MTN is one of the
major Telecom Service Providers in Nigeria, and a part of a diverse community
in Africa and the Middle East, our brand is instantly recognizable.
A career in MTN Nigeria is focused on the strategic
development of talent in line with the key business imperative of ensuring
continuity through our key source of competitive advantage our people.
MTN is recruiting to fill the vacant position below:
Job Title: Regional Manager, SME Sales (West)
Department: Enterprise Solutions
Location: Lagos
Reporting To: Senior Manager, Regional & SME
Employment Status: Permanent
Job Description:
Develop relationship: Develop and build strategic
relationships with intent to acquire clients within the SME market in the
region
Monitor & Maintain Relationship: Relate with key persons
within organization as identified by the Business Solutions consultant and
review/update client power maps. Monitor/attend client events in order to
maintain excellent partnership-relationships with customers, based on trust and
an in-depth understanding of the customer’s business.
Evaluate relationship: Assess outcomes of relationship
against objectives defined in Client Plan and review relationship strategy
defined in Develop Relationship. Determine actions to take.
Monitor Market: Monitor, analyze and report market trends in
the region
Implement strategy: Operationalize and implement the
national strategy within the regional environment. Assist in developing
segment-specific value propositions and differentiated SME customer care.
Optimize sales and penetration into key SME accounts within the region.
Obtain invitation to bid/quote: Follow up on fulfilment of
the sales process – from lead generation to bill delivery by receipt of tender
documents, identification and assembly of key personnel to prepare for
bid/tender. Indicate interest in tender.
Oversee bid preparation: Analyze and evaluate tender
document and ensure tender guidelines are adhered to. Also attend pre-bid
meetings/site visits and work with Legal Services to ensure that all legal
obligations are within Company capability and meet the regulatory requirements.
Oversee the preparation and presentation of all sales and contractual
documentation of the customer to the MTN standards.
Negotiate & evaluate contract: Obtain notification of
successful bid/quote and review bid/quote to confirm resource requirement. Work
with legal representative to negotiate and evaluate contract terms in addition
to obtaining customer order or confirmation of award of contract.
Initiate & track supply/delivery: Communicate the
contract award to all relevant parties. Liaise with project lead to initiate
project planning and obtain progress updates on project delivery from Project
Management (for projects) or on procurement and delivery from Logistics
Management (for product sales). Manage ongoing communication with client.
Reports: Prepare monthly report of Sector and team
performance
Targets/SLA’s: Ensure that regional targets and service
levels are achieved
Bill Management: Ensure effective management and delivery of
SME customers’ bills within the sector
Analyse the relevant industry continuously to identify new
prospects or opportunities for the SME sales department in the region.
Job Conditions: Standard MTNN working conditions. Occasional
local travel as required
Requirements:
First degree in Marketing or any other related discipline
Masters degree in Sales or Marketing
8 years work experience of which:
4 years within the
sales function of an FCMG environment
Experience in a supervisory role
Telecoms and business management experience will be an added
advantage
Application Closing Date
26 October, 2012
How To Apply
Interested and qualified candidates should:
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