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The area: Knowledge
There is always more information out there, and the Knowledge
team has a never-ending quest to find it and make it accessible. We're
constantly refining our signature search engine to provide better results, and
developing offerings like Google Instant, Google Voice Search and Google Image
Search to make it faster and more engaging. We're providing users around the
world with great search results every day, but at Google, great just isn't good
enough. We're just getting started.
The role: Regional Lead of Program Management for Emerging
Markets
This position is based in Lagos, Nigeria.
Google's projects, like our users, span the globe and
require managers to keep the big picture in focus. As a Program Manager at
Google, you lead complex, multi-disciplinary projects. You plan requirements
with internal customers and usher projects through the entire project
lifecycle. This includes managing project schedules, identifying risks and
clearly communicating goals to project stakeholders. Your projects often span
offices, time zones and hemispheres, and it's your job to keep all the players
coordinated on the project's progress and deadlines.
As Regional lead of Program Management for Emerging Markets,
you’ll lead the regional Ops team during deployment of relevant Google products
in your region. You will provide the leadership, decision-making ability and
impeccable business judgment to drive multiple complex projects and to lead
large teams of vendors/partners. Your responsibilities will include managing
strategic Emerging Market efforts such as self-sourcing GPS vehicle tracking
devices to create traffic layer on Google Maps. This includes concept
definition, implementation, pilot execution, and (if successful) scaling it
across the countries in your region. Managing the support operations (i.e.,
quality assurance, chat support, creation of websites, etc.) content
acquisition for all Emerging Market products such as Trader, Confucius, etc.
This needs support for multiple editions in several different languages.
Feet-On-Street operations for content acquisition, training, and data quality
improvements. Product evaluations i.e., managing evaluation of content in
products or editions (e.g., Google News, Trader, Confucius). Localization of
key Google products in local languages such as Swahili, Amharic, Afrikaans,
Zulu, Pidgin, etc. through the Google Translator Community (GTC) program
building and maintaining dashboards to track progress of key initiatives.
Successful performance in this role requires balancing strategic and
operational demands, as well as excellent multi-tasking, problem-solving and
communication skills. You will be a key member of the Cross-functional Emerging
Markets leadership team of your region and report directly to the head of
Program Management for all Emerging Markets.
Responsibilities:
Manage large projects from conception, setting up large
teams including vendor team sourcing/hiring and manage vendor relationships.
Work effectively with multiple cross-functional teams
(including Product, Marketing, Partnerships, in-country teams)
Assist with global processes for budget and forecast
management, including coordinating project prioritization, regional headcount
and performing budget vs. actual analysis.
Increase effectiveness of staff and tools by recognizing
opportunities for development and proactively creating new systems and
structures.(eg: developing career ladders).
Minimum Qualifications:
BA/BS in a technical field. In lieu of degree, relevant
skills or equivalent experience.
6 years of relevant professional, successful program
management experience.
Preferred Qualifications:
MBA and CS degrees.
Excellent project manager and self-starter, with the ability
to work independently and on multiple initiatives at the same time.
Demonstrated ability/experience to manage complex projects
involving team members from multiple disciplines.
Experience interacting with and influencing all levels and
departments within a company.
Excellent analytical, communication and interpersonal
skills.
Excellent written and verbal communication skills.
Company Description
Google is not a conventional company, and we don't intend to
become one. True, we share attributes with the world's most successful
organizations - a focus on innovation and smart business practices comes to
mind - but even as we continue to grow, we're committed to retaining a
small-company feel. At Google, we know that every employee has something
important to say, and that every employee is integral to our success. We
provide individually-tailored compensation packages that can be comprised of
competitive salary, bonus, and equity components, along with the opportunity to
earn further financial bonuses and rewards. Googlers thrive in small, focused
teams and high-energy environments, believe in the ability of technology to
change the world, and are as passionate about their lives as they are about
their work.
Additional Information
Posted:August 2, 2012Type: Full-time Experience: Not
Applicable Functions: Consulting, Project Management, Management Industries: Information Services, Internet Job ID:3494132
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