Graduate Customer Care Officer at A Multinational Company

A multinational company in Nigeria which traverses the whole of the maritime sector and offering its services’ to a global network of clientele is looking for vibrant, energetic and intelligent individuals to position:


Job Title: Customer Care Officer

Job Description
The customer care officer would promote and help resolve queries of the customers.
The successful candidate would report to Customer Care Manager
Job Responsibilities
To develop rapport with the customer base, greet by name, have knowledge of account ownership.
Maintain position of trust and responsibility by keeping all customers business confidential
To follow code of business and ethics and other related policies, maintain ethical and friendly behavior at all times
Be responsive and timely with correspondent and problem resolution displaying a caring attitude
Qualifications and Experience
A degree from a reputable higher institution
Must not be more than 27 years
1-2 years experience needed
Must have excellent communication skills, very fluent, conversant, cheerful and tolerant
Ability to work to tight dead line
Remuneration
In line with the existing rates in the industry

Application Closing Date
28th December, 2012

Method of Application
Interested and qualified candidates should apply with copies of your CV and relevant credentials quoting the position applied and send to: CustomerCareOfficer@yahoo.com