Aug 24, 2013

Entry Level Junior Call Center Agents at Kiote Services Ltd

Entry Level Junior Call Center Agents at Kiote Services Ltd
Kiote Services Limited is recruiting to fill the following position:
Job Title: Junior Call Center Agent

Location: Lagos

Responsibilities
Receive inquiry calls from customers
Identify customer issues and provide possible solutions
Record client information
Give step by step instruction to customers

Requirements 

  • Strong use of English language in both verbal and written.
  • Must have strong computer skills including Microsoft Office
  • Must be analytical and keen to details.
  • Ability to talk while encoding data on the computer.
  • Must be patient and courteous
  • Able to professionally take constructive criticism
  • Demonstrates good conflict resolution skills
  • Works well in a high volume, fast paced environment
  • Able to work effectively without supervision
  • Able to sit for up to eight hours. 


Application Closing Date
26th August, 2013

Method of Application
Interested and qualified candidates should send their CVs to and  applications in MS-WORD format using the job applied for as the subject of the mail to: careers@kioteservices.com

Note: Shortlisted candidates will be contacted with further information on assessment.

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